OSI works closely with many local companies to care for their employees with orthopedic injuries. Our goal for these employees is the same as for any patient — a safe and speedy return to normal activities, including work. If your treatment is the result of a work-related injury, please be sure to notify us at your first appointment so we can assist you with any insurance coverage or financial issues you may have.
OSI participates in most health care plans in the Kansas City area. If you are not sure whether we accept your insurance coverage, please feel free to contact our office before your first visit to make sure we accept your insurance carrier.
Please remember that we appreciate payment at the time of service. If you do not have insurance coverage, our staff will be happy to discuss payment options for your care. Whether you have insurance or not, it is ultimately your responsibility to be certain your medical bills are paid in full, and to discuss any financial concerns you have with us.
Results & Refills
In order to determine your specific health care problem, your physician may order a variety of diagnostic tests. Routine tests, such as X-rays, may be performed in our office. However, your physician may order more complex tests, such as an MRI or CAT scan, to diagnose your problem. Area hospitals and free-standing diagnostic centers often perform these tests and bill separately for these services.
Test results are sent to your physician, who usually will discuss this information and a treatment plan with you at a follow-up office visit.
Requests for prescription refills are taken Monday through Thursday between the hours of 9 AM to 4 PM. And Friday from 9 AM to 12 PM. No prescription requests are taken after hours or on weekends/holidays.
It can take up to 2 business days to have your prescription refilled after you have called the office.
Total Joint Classes
We recommend our patients who will be undergoing total joint replacements take the Total Joint Classes offered at the hospital where your surgery will be performed.
North Kansas City Hospital
North Kansas City Hospital
If you will be having a total joint replacement at North Kansas City Hospital, please call 816-691-1688 to register.
Request Medical Records
OSI Orthopedics and Sports Medicine has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.
Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or email@example.com.
OSI Orthopedics and Sports Medicine has partnered with HealthMark Group to ensure the accurate and timely completion of your FMLA and/or Disability forms.
How? Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to submit a valid authorization. Each form requested for completion will require a $35 fee to be paid directly to HealthMark. Estimated turnaround time will be 48-72 hours.
If an email is provided, you will receive a response directly from HealthMark notifying you of the prepayment invoice. After payment, the completed forms may be downloaded directly through HealthMark’s website, or provided directly to you through an agreed to delivery method (i.e. secure email, mail, etc.).
Any questions? Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 972-895-2138 or email firstname.lastname@example.org.
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