– OSI –
Patient Information
Insurance
Workers’ Compensation
Insurance Coverage
OSI participates in most health care plans in the Kansas City area. If you are not sure whether we accept your insurance coverage, please feel free to contact our office before your first visit to make sure we accept your insurance carrier.
Please remember that we appreciate payment at the time of service. If you do not have insurance coverage, our staff will be happy to discuss payment options for your care. Whether you have insurance or not, it is ultimately your responsibility to be certain your medical bills are paid in full, and to discuss any financial concerns you have with us.
Results & Refills
Test Results
In order to determine your specific health care problem, your physician may order a variety of diagnostic tests. Routine tests, such as X-rays, may be performed in our office. However, your physician may order more complex tests, such as an MRI or CAT scan, to diagnose your problem. Area hospitals and free-standing diagnostic centers often perform these tests and bill separately for these services.
Test results are sent to your physician, who usually will discuss this information and a treatment plan with you at a follow-up office visit.
Prescriptions
Total Joint Classes
We recommend our patients who will be undergoing total joint replacements take the Total Joint Classes offered at the hospital where your surgery will be performed.
North Kansas City Hospital
North Kansas City Hospital
If you will be having a total joint replacement at North Kansas City Hospital, please call 816-691-1688 to register.
North Kansas City Hospital has downloadable brochures on Total Hip Replacement Surgery or Total Knee Replacement Surgery. Click here to access online classes and educational videos.
Request Medical Records
FMLA/Disability Requests
OSI Orthopedics and Sports Medicine has partnered with HealthMark Group to ensure the accurate and timely completion of your FMLA and/or Disability forms.
How? Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to submit a valid authorization. Each form requested for completion will require a $35 fee to be paid directly to HealthMark. Estimated turnaround time will be 48-72 hours.
FMLA/Disability Requests
If an email is provided, you will receive a response directly from HealthMark notifying you of the prepayment invoice. After payment, the completed forms may be downloaded directly through HealthMark’s website, or provided directly to you through an agreed to delivery method (i.e. secure email, mail, etc.).
Any questions? Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 972-895-2138 or email fmla@healthmark-group.com.
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Service Areas
For Patients
Contact
P • (816) 459-7500
F • (816 ) 459-9611